ADT Reviews

Based on 2 customer reviews from our shopper community, ADT's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

5.0

2 Reviews

Overall Rating

5 Stars

2

4 Stars

0

3 Stars

0

2 Stars

0

1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (2)
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heavywolf355
December 03, 2020
"We had a great experience with Eric Vance"
We had a great experience with Eric Vance who installed our security system. He was extremely detailed and friendly. Thanks again, Eric!
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redleopard859
October 02, 2020
"ADT - Home Security"
Had a system installed by ADT representatives and have had many issues including smoke detectors not working and 2 out of 4 cameras not functioning. Have contacted ADT online and had local representatives try to fix the situations. Online can't help because the installed system is out of date (5 years old) and local service only provides temporary fixes which fail over time. System is expensive and ineffective... I advise DO NOT USE ADT.
Questions & Answers
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How easy is it to get a hold of customer service at adt?

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redpeacock225
August 07, 2019

“There is no customer service. They don't return phone calls. And, if you get someone on the line , they promise that a supervisor will call; then, this never happens.”

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What made you choose adt over similar businesses?

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angryelephant576
August 07, 2019

“We didn't know there were any other options. Easy to join but, once they have your credit card, they provide zero customer support.”

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Can you share a success story using adt?

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ZoeCruz
August 07, 2019

“The technician , who came out more than 10 times , apologized and admitted that the ADT service is poor to one.”

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